FAQs

Initial review timing depends on complexity and how complete your materials are. We aim to give you a clear sense of next steps after we have reviewed your submission.

Yes. We support clients who lost digital assets to fraud by analysing transaction trails and coordinating appropriate recovery strategies alongside legal and technical considerations.

Keep all messages with the scammer, contracts or screenshots, bank or exchange statements, wallet addresses, and any IDs or websites used. Do not delete accounts before we advise you.

Yes — submit your details on our contact page so we can understand your case and advise whether we can help.